Outbound Specialist

Expressions of Interest - Outbound Specialist – Temp Role
Location: Wellington
Contract Type: Temporary (with potential for extension)
Hours: Full-time, Monday to Friday

Are you confident on the phone and enjoy speaking with people?

We’re looking for an Outbound Specialist to join a busy team helping with follow-up calls and customer contact – no cold calling, just meaningful, targeted conversations.
This is a phone-based role, perfect for someone who thrives in a fast-paced environment and knows how to keep things moving. You’ll need to be quick to pick up systems, comfortable working through a call list, and able to keep a great tone and energy in your voice throughout the day.
What you’ll be doing:

• Making outbound calls to follow up on existing customers
• Keeping clear and accurate records of conversations
• Working towards daily and weekly call targets
• Using your natural communication skills to build rapport quickly
• Supporting the team with admin and updates as needed

We’re looking for someone who:

• Has previous outbound calling experience (essential)
• Is confident, professional, and resilient on the phone
• Can handle a high volume of calls with a positive attitude
• Is comfortable using systems and updating records as they go
• Can hit the ground running in a temp environment

This is a temporary role, perfect for someone between opportunities or keen to gain experience in a high-performing team. If you're proactive, reliable, and ready to go – we want to hear from you!